How to view your data balance Step 1. Dial *246# and press 'Send' or 'Call'. Step 2. Select 'My Balance'. Step 3. Enter the number to see your 'Data Balance'. Step 4. A pop-up message will appear on your screen with your balance amount. Related articles How to renew your data plan How to reactivate your data plan How to view your credit balance How to activate your data plan How do you check what plan is active on your account?