How to view your bonus credit balance Step 1. Dial *246# and press 'Send' or 'Call'. Step 2. Select 'My Balance' to see your bonus credit balance. Step 3. Select 'Bonus Credit'. Step 4. A pop-up message will appear on your screen with the amount. Related articles How to view your balances on the My Digicel App What is your bonus credit? How to view your credit balance How to use Please call me I received my bill and don’t understand the charges.