How to view your credit balance Step 1. Dial *246# and press 'Send' or 'Call'. Step 2. Select 'My Balance'. Step 3. Enter the number to see your 'Credit Balance'. Step 4. A pop-up message will appear on your screen with your balance amount. Related articles How can you check your balance? How to view your balances on the My Digicel App How to view your data balance How to view your transactions and purchases How do you stop background apps from using your data?