How to view your credit balance Step 1. Dial *246# and press 'Send' or 'Call'. Step 2. Select 'My Balance'. Step 3. Enter the number to see your 'Credit Balance'. Step 4. A pop-up message will appear on your screen with your balance amount. Related articles How can you check your balance? How to view your balances on the My Digicel App How can I top up with a voucher card? How to view your data balance What plans are available from Digicel?